<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Observed &#187; Videos</title>
	<atom:link href="http://doug-stern.com/blog/category/videos/feed/" rel="self" type="application/rss+xml" />
	<link>http://doug-stern.com/blog</link>
	<description>Doug Stern&#039;s blog about business writing and marketing strategy</description>
	<lastBuildDate>Wed, 25 Jan 2012 12:27:54 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.0.1</generator>
		<item>
		<title>Internship Opportunity</title>
		<link>http://doug-stern.com/blog/2011/09/27/internship-opportunity/</link>
		<comments>http://doug-stern.com/blog/2011/09/27/internship-opportunity/#comments</comments>
		<pubDate>Tue, 27 Sep 2011 10:17:48 +0000</pubDate>
		<dc:creator>Doug Stern</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Editing]]></category>
		<category><![CDATA[Tools]]></category>
		<category><![CDATA[Videos]]></category>
		<category><![CDATA[Writing]]></category>
		<category><![CDATA[Internship]]></category>
		<category><![CDATA[Web content]]></category>

		<guid isPermaLink="false">http://doug-stern.com/blog/?p=2444</guid>
		<description><![CDATA[My business employs interns from time to time. Here&#8217;s a brief description outlining what that generally looks like. WHERE Experience has proven that face-to-face interaction improves just about every aspect of what an intern does, how they do it and what they get out of it.  So, at least a few hours a week ought [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_2445" class="wp-caption alignright" style="width: 259px"><a href="http://doug-stern.com/blog/wp-content/uploads/2011/09/mentor-and-telemachus.jpg"><img class="size-medium wp-image-2445" title="Internship opportunity with freelance writer" src="http://doug-stern.com/blog/wp-content/uploads/2011/09/mentor-and-telemachus-249x300.jpg" alt="" width="249" height="300" /></a><p class="wp-caption-text">I can&#39;t say for sure whether Telemachus ended up thanking Mentor for showing the young man how to write better Web content or edit a video clip and upload it to YouTube.  Let me know (doug@doug-stern.com), however, if anything like that appeals to you.</p></div>
<p style="text-align: left;">My business employs interns from time to time. Here&#8217;s a brief description outlining what that generally looks like.<strong> </strong></p>
<p style="text-align: left;"><strong>WHERE</strong></p>
<p style="text-align: left;">Experience has proven that face-to-face interaction improves just about every aspect of what an intern does, how they do it and what they get out of it.  So, at least a few hours a week ought to be spent on site, in <a href="http://xrl.us/OfficeOfDoug" target="_blank">my office</a>.  I have wi-fi and whatever else an intern might need.</p>
<p style="text-align: left;"><strong>WHEN</strong></p>
<p style="text-align: left;">I’m flexible.  For the sake of productivity, however, I suggest that interns expect to spend 4 to 8 hours a week either in my office or telecommuting, perhaps split between a couple days each week for however long the internship lasts.  A lot depends on what (if anything) an intern’s professor or degree program requires or recommends.</p>
<p style="text-align: left;"><strong>WHAT<span id="more-2444"></span></strong></p>
<p style="text-align: left;">Interns work on what I work on.  Since I’m a freelance business writer, you’ll do a lot of writing, editing and the like.  You’ll also help me prospect for new business.</p>
<p style="text-align: left;">If you’ve read this far without having visited <a href="http://doug-stern.com/" target="_blank">my Web site</a>, it makes me wonder about your problem-solving skills, resourcefulness, independent thinking and so on.</p>
<p style="text-align: left;"><strong>WHO</strong></p>
<p style="text-align: left;">I expect at least a level of maturity I associate with third or fourth year level of college.  While work experience is a plus, the kind doesn’t matter as much as a proven ability (or, at least, a willingness) to do what you say you’ll do…no matter what that is.</p>
<p style="text-align: left;">I’m looking for a person who really wants to improve their writing and to learn something about the business world.  Beyond that, I don’t care all that much.</p>
<p style="text-align: left;">Check that.  You had better know Word and Acrobat pretty well (which isn’t <em>that</em> hard).  You can probably teach me Excel…provided I really wanted to learn it, which I don’t.</p>
<p style="text-align: left;"><strong>HOW MUCH</strong></p>
<p style="text-align: left;">I don’t pay interns.  My intention is to make this rewarding in other ways.  I believe you’ll become a better, more confident writer and worker.  I hope you’ll also have fun.</p>
<p style="text-align: left;"><strong>TO APPLY</strong></p>
<p style="text-align: left;">Surprise me.</p>
<div class="twttr_button">
				<a href="http://twitter.com/share?url=http://doug-stern.com/blog/2011/09/27/internship-opportunity/&text=Internship Opportunity" target="_blank" title="Click here if you liked this article">
					<img src="http://doug-stern.com/blog/wp-content/plugins/twitter-plugin/images/twitt.gif" alt="Twitt" />
				</a>
			</div><p><a class="a2a_dd a2a_target addtoany_share_save" href="http://www.addtoany.com/share_save#url=http%3A%2F%2Fdoug-stern.com%2Fblog%2F2011%2F09%2F27%2Finternship-opportunity%2F&amp;title=Internship%20Opportunity" id="wpa2a_2"><img src="http://doug-stern.com/blog/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share"/></a></p>]]></content:encoded>
			<wfw:commentRss>http://doug-stern.com/blog/2011/09/27/internship-opportunity/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>People Buy from People, Part 2</title>
		<link>http://doug-stern.com/blog/2011/04/25/people-buy-from-people-2/</link>
		<comments>http://doug-stern.com/blog/2011/04/25/people-buy-from-people-2/#comments</comments>
		<pubDate>Mon, 25 Apr 2011 17:34:34 +0000</pubDate>
		<dc:creator>Doug Stern</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Customer satisfaction]]></category>
		<category><![CDATA[Editing]]></category>
		<category><![CDATA[Legal marketing]]></category>
		<category><![CDATA[Marketing/biz dev]]></category>
		<category><![CDATA[Videos]]></category>
		<category><![CDATA[Writing]]></category>
		<category><![CDATA[amygdala]]></category>
		<category><![CDATA[Carl Aveni]]></category>
		<category><![CDATA[ghostwriting]]></category>
		<category><![CDATA[Larry Bodine]]></category>
		<category><![CDATA[law firm marketing]]></category>
		<category><![CDATA[litigation]]></category>
		<category><![CDATA[Personalized bios]]></category>
		<category><![CDATA[storytelling]]></category>

		<guid isPermaLink="false">http://doug-stern.com/blog/?p=2031</guid>
		<description><![CDATA[When I build a bio page for an attorney, I remind them that getting picked is an emotional process, at least in part. That&#8217;s why it&#8217;s important to let visitors to your page know they&#8217;re dealing with someone who&#8217;s more than a list of impeccable credentials. Carl Aveni, a litigator based in Columbus, Ohio, agrees. [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;">When I build a bio page for an attorney, I remind them that getting picked is an emotional process, at least in part.  That&#8217;s why it&#8217;s important to let visitors to your page know they&#8217;re dealing with someone who&#8217;s more than a list of impeccable credentials.</p>
<p><iframe width="485" height="200" src="http://www.youtube.com/embed/QhTCEHq_bpY" frameborder="0" allowfullscreen></iframe></p>
<p style="text-align: left;"><strong>Carl Aveni</strong>, a litigator based in Columbus, Ohio, agrees.  Take a look at this recent clip:</p>
<p style="text-align: left;">Making your bio like a personal story will also make it more readable and set you apart.</p>
<p style="text-align: left;">PS:  Thanks to Larry Bodine for sharing this clip with me.  Plus, there&#8217;s a related post at http://doug-stern.com/blog/2010/11/19/people-buy-from-people/.</p>
<div class="twttr_button">
				<a href="http://twitter.com/share?url=http://doug-stern.com/blog/2011/04/25/people-buy-from-people-2/&text=People Buy from People, Part 2" target="_blank" title="Click here if you liked this article">
					<img src="http://doug-stern.com/blog/wp-content/plugins/twitter-plugin/images/twitt.gif" alt="Twitt" />
				</a>
			</div><p><a class="a2a_dd a2a_target addtoany_share_save" href="http://www.addtoany.com/share_save#url=http%3A%2F%2Fdoug-stern.com%2Fblog%2F2011%2F04%2F25%2Fpeople-buy-from-people-2%2F&amp;title=People%20Buy%20from%20People%2C%20Part%202" id="wpa2a_4"><img src="http://doug-stern.com/blog/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share"/></a></p>]]></content:encoded>
			<wfw:commentRss>http://doug-stern.com/blog/2011/04/25/people-buy-from-people-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Writing Tip #2:  More Engaging Content, the Video</title>
		<link>http://doug-stern.com/blog/2011/01/12/writing-tip-2-more-engaging-content-the-video/</link>
		<comments>http://doug-stern.com/blog/2011/01/12/writing-tip-2-more-engaging-content-the-video/#comments</comments>
		<pubDate>Thu, 13 Jan 2011 03:57:51 +0000</pubDate>
		<dc:creator>Doug Stern</dc:creator>
				<category><![CDATA[Editing]]></category>
		<category><![CDATA[Legal marketing]]></category>
		<category><![CDATA[Marketing/biz dev]]></category>
		<category><![CDATA[Videos]]></category>
		<category><![CDATA[Writing]]></category>
		<category><![CDATA[Aristotle]]></category>
		<category><![CDATA[business development]]></category>
		<category><![CDATA[business writing]]></category>
		<category><![CDATA[law firm marketing]]></category>
		<category><![CDATA[storytelling]]></category>
		<category><![CDATA[verisimilitude]]></category>

		<guid isPermaLink="false">http://doug-stern.com/blog/?p=1774</guid>
		<description><![CDATA[Here&#8217;s the second in a series of practical how-to writing clips from Doug.  It&#8217;s a companion to a blog post.]]></description>
			<content:encoded><![CDATA[<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="480" height="385" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/KM9UfcYVt9M?fs=1&amp;hl=en_US" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="480" height="385" src="http://www.youtube.com/v/KM9UfcYVt9M?fs=1&amp;hl=en_US" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p>Here&#8217;s the second in a series of practical how-to writing clips from Doug.  It&#8217;s a companion to <a href="http://doug-stern.com/blog/2010/10/16/writing-tip-2-more-engaging-copy/" target="_blank">a blog post</a>.</p>
<div class="twttr_button">
				<a href="http://twitter.com/share?url=http://doug-stern.com/blog/2011/01/12/writing-tip-2-more-engaging-content-the-video/&text=Writing Tip #2:  More Engaging Content, the Video" target="_blank" title="Click here if you liked this article">
					<img src="http://doug-stern.com/blog/wp-content/plugins/twitter-plugin/images/twitt.gif" alt="Twitt" />
				</a>
			</div><p><a class="a2a_dd a2a_target addtoany_share_save" href="http://www.addtoany.com/share_save#url=http%3A%2F%2Fdoug-stern.com%2Fblog%2F2011%2F01%2F12%2Fwriting-tip-2-more-engaging-content-the-video%2F&amp;title=Writing%20Tip%20%232%3A%20%20More%20Engaging%20Content%2C%20the%20Video" id="wpa2a_6"><img src="http://doug-stern.com/blog/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share"/></a></p>]]></content:encoded>
			<wfw:commentRss>http://doug-stern.com/blog/2011/01/12/writing-tip-2-more-engaging-content-the-video/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>5 Questions To Ask before You Hit Send</title>
		<link>http://doug-stern.com/blog/2011/01/05/5-questions-to-ask-before-you-hit-send/</link>
		<comments>http://doug-stern.com/blog/2011/01/05/5-questions-to-ask-before-you-hit-send/#comments</comments>
		<pubDate>Wed, 05 Jan 2011 21:20:20 +0000</pubDate>
		<dc:creator>Doug Stern</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Digital vs. analog]]></category>
		<category><![CDATA[Legal marketing]]></category>
		<category><![CDATA[Marketing/biz dev]]></category>
		<category><![CDATA[Videos]]></category>
		<category><![CDATA[analog]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[law firm marketing]]></category>
		<category><![CDATA[MarketingProfs.com]]></category>
		<category><![CDATA[tangible]]></category>

		<guid isPermaLink="false">http://doug-stern.com/blog/?p=1732</guid>
		<description><![CDATA[Here&#8217;s a brief clip with five questions to help you weigh the relative benefits of analog and digital marketing communications. It&#8217;s a companion to an article published by my editorial home, MarketingProfs.com &#8212; http://xrl.us/BeforeSend.]]></description>
			<content:encoded><![CDATA[<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="480" height="385" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/AqPUEEuqRhY?fs=1&amp;hl=en_US" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="480" height="385" src="http://www.youtube.com/v/AqPUEEuqRhY?fs=1&amp;hl=en_US" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p style="text-align: left;">Here&#8217;s a brief clip with five questions to help you weigh the relative benefits of analog and  digital marketing communications.  It&#8217;s a companion to an article published by my editorial home, <strong><em>MarketingProfs.com</em></strong> &#8212; <a title="http://xrl.us/BeforeSend." dir="ltr" rel="nofollow" href="http://xrl.us/BeforeSend." target="_blank">http://xrl.us/BeforeSend.</a></p>
<div class="twttr_button">
				<a href="http://twitter.com/share?url=http://doug-stern.com/blog/2011/01/05/5-questions-to-ask-before-you-hit-send/&text=5 Questions To Ask before You Hit Send" target="_blank" title="Click here if you liked this article">
					<img src="http://doug-stern.com/blog/wp-content/plugins/twitter-plugin/images/twitt.gif" alt="Twitt" />
				</a>
			</div><p><a class="a2a_dd a2a_target addtoany_share_save" href="http://www.addtoany.com/share_save#url=http%3A%2F%2Fdoug-stern.com%2Fblog%2F2011%2F01%2F05%2F5-questions-to-ask-before-you-hit-send%2F&amp;title=5%20Questions%20To%20Ask%20before%20You%20Hit%20Send" id="wpa2a_8"><img src="http://doug-stern.com/blog/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share"/></a></p>]]></content:encoded>
			<wfw:commentRss>http://doug-stern.com/blog/2011/01/05/5-questions-to-ask-before-you-hit-send/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>2:48 on writing great proposals</title>
		<link>http://doug-stern.com/blog/2010/07/08/248-on-writing-great-proposals/</link>
		<comments>http://doug-stern.com/blog/2010/07/08/248-on-writing-great-proposals/#comments</comments>
		<pubDate>Thu, 08 Jul 2010 20:02:57 +0000</pubDate>
		<dc:creator>Doug Stern</dc:creator>
				<category><![CDATA[Editing]]></category>
		<category><![CDATA[Legal marketing]]></category>
		<category><![CDATA[Videos]]></category>
		<category><![CDATA[Writing]]></category>
		<category><![CDATA[proposals]]></category>
		<category><![CDATA[RFP]]></category>

		<guid isPermaLink="false">http://doug-stern.com/blog/?p=1089</guid>
		<description><![CDATA[Here&#8217;s a clip offering six best practices for proposal writing. Let me know (doug@doug-stern.com) if you&#8217;d like a sample proposal I wrote. For more info, go to http://xrl.us/WritingGreatProposals to read the article on which this clip was based.]]></description>
			<content:encoded><![CDATA[<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="480" height="385" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/zh4UWI_rMdA&amp;hl=en_US&amp;fs=1" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="480" height="385" src="http://www.youtube.com/v/zh4UWI_rMdA&amp;hl=en_US&amp;fs=1" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p style="text-align: left;">Here&#8217;s a clip offering six best practices for proposal writing. Let me know (doug@doug-stern.com) if you&#8217;d like a sample proposal I wrote.</p>
<p style="text-align: left;">For more info, go to http://xrl.us/WritingGreatProposals to read the article on which this clip was based.</p>
<div class="twttr_button">
				<a href="http://twitter.com/share?url=http://doug-stern.com/blog/2010/07/08/248-on-writing-great-proposals/&text=2:48 on writing great proposals" target="_blank" title="Click here if you liked this article">
					<img src="http://doug-stern.com/blog/wp-content/plugins/twitter-plugin/images/twitt.gif" alt="Twitt" />
				</a>
			</div><p><a class="a2a_dd a2a_target addtoany_share_save" href="http://www.addtoany.com/share_save#url=http%3A%2F%2Fdoug-stern.com%2Fblog%2F2010%2F07%2F08%2F248-on-writing-great-proposals%2F&amp;title=2%3A48%20on%20writing%20great%20proposals" id="wpa2a_10"><img src="http://doug-stern.com/blog/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share"/></a></p>]]></content:encoded>
			<wfw:commentRss>http://doug-stern.com/blog/2010/07/08/248-on-writing-great-proposals/feed/</wfw:commentRss>
		<slash:comments>11</slash:comments>
		</item>
		<item>
		<title>Writing Tip #1: More Engaging Content</title>
		<link>http://doug-stern.com/blog/2010/06/10/writing-tip-1-more-engaging-content/</link>
		<comments>http://doug-stern.com/blog/2010/06/10/writing-tip-1-more-engaging-content/#comments</comments>
		<pubDate>Thu, 10 Jun 2010 11:17:49 +0000</pubDate>
		<dc:creator>Doug Stern</dc:creator>
				<category><![CDATA[Editing]]></category>
		<category><![CDATA[Legal marketing]]></category>
		<category><![CDATA[Videos]]></category>
		<category><![CDATA[Writing]]></category>
		<category><![CDATA[client focus]]></category>
		<category><![CDATA[Law firms]]></category>
		<category><![CDATA[story telling]]></category>
		<category><![CDATA[Web content]]></category>

		<guid isPermaLink="false">http://doug-stern.com/blog/?p=999</guid>
		<description><![CDATA[Here&#8217;s a clear, practical, before-and-after tip that addresses a common content issue on a lot of law firm Web sites. It offers a way to present lists of representative engagements without sounding self-centered and monotonous. There&#8217;s a companion post.]]></description>
			<content:encoded><![CDATA[<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="480" height="385" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/u-Gix4mH3Tw&amp;hl=en_US&amp;fs=1&amp;" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="480" height="385" src="http://www.youtube.com/v/u-Gix4mH3Tw&amp;hl=en_US&amp;fs=1&amp;" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p style="text-align: left;">Here&#8217;s a clear, practical, before-and-after tip that addresses a common  content issue on a lot of law firm Web sites.  It offers a way to  present lists of representative engagements without sounding  self-centered and monotonous.</p>
<p style="text-align: left;">There&#8217;s <a href="http://doug-stern.com/blog/2010/03/21/rewriting-me/" target="_blank">a companion post</a>.</p>
<div class="twttr_button">
				<a href="http://twitter.com/share?url=http://doug-stern.com/blog/2010/06/10/writing-tip-1-more-engaging-content/&text=Writing Tip #1: More Engaging Content " target="_blank" title="Click here if you liked this article">
					<img src="http://doug-stern.com/blog/wp-content/plugins/twitter-plugin/images/twitt.gif" alt="Twitt" />
				</a>
			</div><p><a class="a2a_dd a2a_target addtoany_share_save" href="http://www.addtoany.com/share_save#url=http%3A%2F%2Fdoug-stern.com%2Fblog%2F2010%2F06%2F10%2Fwriting-tip-1-more-engaging-content%2F&amp;title=Writing%20Tip%20%231%3A%20More%20Engaging%20Content" id="wpa2a_12"><img src="http://doug-stern.com/blog/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share"/></a></p>]]></content:encoded>
			<wfw:commentRss>http://doug-stern.com/blog/2010/06/10/writing-tip-1-more-engaging-content/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>The Seven Deadly Sins of Marketing Professional Services Online</title>
		<link>http://doug-stern.com/blog/2010/05/23/7-deadly-sins-of-marketing-professional-services-online/</link>
		<comments>http://doug-stern.com/blog/2010/05/23/7-deadly-sins-of-marketing-professional-services-online/#comments</comments>
		<pubDate>Mon, 24 May 2010 01:09:19 +0000</pubDate>
		<dc:creator>Doug Stern</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Customer satisfaction]]></category>
		<category><![CDATA[Editing]]></category>
		<category><![CDATA[Videos]]></category>
		<category><![CDATA[Writing]]></category>
		<category><![CDATA[accounting]]></category>
		<category><![CDATA[architecture]]></category>
		<category><![CDATA[business development]]></category>
		<category><![CDATA[law]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[MarketingProfs.com]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[Web sites]]></category>

		<guid isPermaLink="false">http://doug-stern.com/blog/?p=893</guid>
		<description><![CDATA[Selling intangibles is hard work. A lot of architects, lawyers and other professional service providers have Web sites that make it even harder. This clip outlines seven common weaknesses of such sites and offers suggested remedies. It&#8217;s based on an article originally published by MarketingProfs.com.]]></description>
			<content:encoded><![CDATA[<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="480" height="385" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/SMbODPPNNWw&amp;hl=en_US&amp;fs=1&amp;" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="480" height="385" src="http://www.youtube.com/v/SMbODPPNNWw&amp;hl=en_US&amp;fs=1&amp;" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p style="text-align: left;">Selling intangibles is hard work. A lot of architects, lawyers and other professional service providers have Web sites that make it even harder.</p>
<p style="text-align: left;">This clip outlines seven common weaknesses of such sites and offers suggested remedies. It&#8217;s based on <a href="http://xrl.us/7DeadlySins" target="_blank">an article</a> originally published by <strong><em>MarketingProfs.com</em></strong>.</p>
<div class="twttr_button">
				<a href="http://twitter.com/share?url=http://doug-stern.com/blog/2010/05/23/7-deadly-sins-of-marketing-professional-services-online/&text=The Seven Deadly Sins of Marketing Professional Services Online " target="_blank" title="Click here if you liked this article">
					<img src="http://doug-stern.com/blog/wp-content/plugins/twitter-plugin/images/twitt.gif" alt="Twitt" />
				</a>
			</div><p><a class="a2a_dd a2a_target addtoany_share_save" href="http://www.addtoany.com/share_save#url=http%3A%2F%2Fdoug-stern.com%2Fblog%2F2010%2F05%2F23%2F7-deadly-sins-of-marketing-professional-services-online%2F&amp;title=The%20Seven%20Deadly%20Sins%20of%20Marketing%20Professional%20Services%20Online" id="wpa2a_14"><img src="http://doug-stern.com/blog/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share"/></a></p>]]></content:encoded>
			<wfw:commentRss>http://doug-stern.com/blog/2010/05/23/7-deadly-sins-of-marketing-professional-services-online/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>The KILLER BEs:  Be Thematic</title>
		<link>http://doug-stern.com/blog/2010/04/26/the-killer-bes-be-thematic/</link>
		<comments>http://doug-stern.com/blog/2010/04/26/the-killer-bes-be-thematic/#comments</comments>
		<pubDate>Mon, 26 Apr 2010 23:17:34 +0000</pubDate>
		<dc:creator>Doug Stern</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Editing]]></category>
		<category><![CDATA[Legal marketing]]></category>
		<category><![CDATA[Marketing/biz dev]]></category>
		<category><![CDATA[Videos]]></category>
		<category><![CDATA[Writing]]></category>
		<category><![CDATA[KILLER BEs]]></category>
		<category><![CDATA[Larry Bodine]]></category>
		<category><![CDATA[Web content]]></category>

		<guid isPermaLink="false">http://doug-stern.com/blog/?p=780</guid>
		<description><![CDATA[A couple days ago, I posted something about the importance of engaging your reader-listener-visitor.  This clip is the second in a series of three I produced to complement an article of mine, &#8220;The KILLER BEs:  Strengthening Your Business Development Writing.&#8221;  Larry Bodine posted it on his LawMarketing Portal.]]></description>
			<content:encoded><![CDATA[<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="489" height="348" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/YHWRyz1nJCw&amp;hl=en_US&amp;fs=1&amp;" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="489" height="348" src="http://www.youtube.com/v/YHWRyz1nJCw&amp;hl=en_US&amp;fs=1&amp;" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p>A couple days ago, <a href="http://doug-stern.com/blog/?p=752" target="_blank">I posted something</a> about the importance of engaging your reader-listener-visitor.  This clip is the second in a series of three I produced to complement an article of mine, &#8220;The KILLER BEs:  Strengthening Your Business Development Writing.&#8221;  Larry Bodine <a href="http://www.lfmi.com/pages/articles.asp?Action=Article&amp;ArticleCategoryID=58&amp;ArticleID=568" target="_blank">posted it on his LawMarketing Portal</a>.</p>
<div class="twttr_button">
				<a href="http://twitter.com/share?url=http://doug-stern.com/blog/2010/04/26/the-killer-bes-be-thematic/&text=The KILLER BEs:  Be Thematic" target="_blank" title="Click here if you liked this article">
					<img src="http://doug-stern.com/blog/wp-content/plugins/twitter-plugin/images/twitt.gif" alt="Twitt" />
				</a>
			</div><p><a class="a2a_dd a2a_target addtoany_share_save" href="http://www.addtoany.com/share_save#url=http%3A%2F%2Fdoug-stern.com%2Fblog%2F2010%2F04%2F26%2Fthe-killer-bes-be-thematic%2F&amp;title=The%20KILLER%20BEs%3A%20%20Be%20Thematic" id="wpa2a_16"><img src="http://doug-stern.com/blog/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share"/></a></p>]]></content:encoded>
			<wfw:commentRss>http://doug-stern.com/blog/2010/04/26/the-killer-bes-be-thematic/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>How to Make a Client-Satisfaction Survey Pay Off</title>
		<link>http://doug-stern.com/blog/2010/01/09/how-to-make-a-client-satisfaction-survey-pay-off/</link>
		<comments>http://doug-stern.com/blog/2010/01/09/how-to-make-a-client-satisfaction-survey-pay-off/#comments</comments>
		<pubDate>Sun, 10 Jan 2010 03:25:45 +0000</pubDate>
		<dc:creator>Doug Stern</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Customer satisfaction]]></category>
		<category><![CDATA[Legal marketing]]></category>
		<category><![CDATA[Marketing/biz dev]]></category>
		<category><![CDATA[Surveys]]></category>
		<category><![CDATA[Videos]]></category>
		<category><![CDATA[Writing]]></category>
		<category><![CDATA[accounting firms]]></category>
		<category><![CDATA[Client satisfaction]]></category>
		<category><![CDATA[Doug Stern]]></category>
		<category><![CDATA[MarketingProfs.com]]></category>
		<category><![CDATA[Video]]></category>

		<guid isPermaLink="false">http://doug-stern.com/blog/?p=67</guid>
		<description><![CDATA[// // This clip offers six best practices for client-satisfaction interviews and surveys. Doug Stern outlines how to get the most out of your investment&#8211;and how to really set yourself apart. This clip goes with the on-line article first published by MarketingProfs.com, March 27, 2007: http://xrl.us/ClientSatisfactionSurveyPayOff.]]></description>
			<content:encoded><![CDATA[<p><script type="text/javascript">// <![CDATA[
var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
// ]]&gt;</script><br />
<script type="text/javascript">// <![CDATA[
try {
var pageTracker = _gat._getTracker("UA-4725510-2");
pageTracker._trackPageview();
} catch(err) {}
// ]]&gt;</script></p>
<p style="text-align: left;"><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="483" height="348" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/npvxBFv7TKM&amp;hl=en_US&amp;fs=1&amp;" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="483" height="348" src="http://www.youtube.com/v/npvxBFv7TKM&amp;hl=en_US&amp;fs=1&amp;" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p style="text-align: left;">This clip offers six best practices for client-satisfaction interviews and surveys. Doug Stern outlines how to get the most out of your investment&#8211;and how to really set yourself apart.<span id="more-67"></span></p>
<p style="text-align: left;">This clip goes with the on-line article first published by MarketingProfs.com, March 27, 2007:  <a title="http://xrl.us/ClientSatisfactionSurveyPayOff." dir="ltr" rel="nofollow" href="http://xrl.us/ClientSatisfactionSurveyPayOff." target="_blank">http://xrl.us/ClientSatisfactionSurveyPayOff.</a></p>
<div class="twttr_button">
				<a href="http://twitter.com/share?url=http://doug-stern.com/blog/2010/01/09/how-to-make-a-client-satisfaction-survey-pay-off/&text=How to Make a Client-Satisfaction Survey Pay Off " target="_blank" title="Click here if you liked this article">
					<img src="http://doug-stern.com/blog/wp-content/plugins/twitter-plugin/images/twitt.gif" alt="Twitt" />
				</a>
			</div><p><a class="a2a_dd a2a_target addtoany_share_save" href="http://www.addtoany.com/share_save#url=http%3A%2F%2Fdoug-stern.com%2Fblog%2F2010%2F01%2F09%2Fhow-to-make-a-client-satisfaction-survey-pay-off%2F&amp;title=How%20to%20Make%20a%20Client-Satisfaction%20Survey%20Pay%20Off" id="wpa2a_18"><img src="http://doug-stern.com/blog/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share"/></a></p>]]></content:encoded>
			<wfw:commentRss>http://doug-stern.com/blog/2010/01/09/how-to-make-a-client-satisfaction-survey-pay-off/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
	</channel>
</rss>

